West Point Cycles - Main St.

I had a very very great experience here. Thank you Marc for beautifully fixing my issues with Casette/derailleur compatibility and tires installation. The bicycle now feels really good. And not only the great technical service, he’s a very nice person and he’s good at listening. Randy also very pleasant customer service and advices, they have very impressive service overall in the shop! Would definitely come back🤙🏼 10/10 recommend. Thanks guys

Had a great experience at West Point Cycles – Main St this past weekend. I went in to pick up an online order and was greeted right away by Randy. I also wanted to get a rear rack installed on my bike, and I’m really glad I chose to have it done here. Randy shared some fun facts about my Trek Antelope, things I’d always wondered about but could never find online, which I really appreciated. He recommended a rear rack that fit my budget and installed it perfectly, which was a huge help since ...

I am racing in a half Ironman and brand new to biking - it is a very overwhelming combo! I went in to get help installing the cleats into my shoes and to learn basic maintenance of my new bike. Andrew was SO lovely. He helped install my cleats and taught me how to clip in and out! He did a quick check of my bike and even taught me how to look after the chain and cassette. They are the best here :)

I normally don’t write reviews, but my experience at West Point Cycles needs to be shared honestly. I brought my Specialized Tarmac in for what should have been a straightforward upgrade and service, in preparation for my Gran Fondo 2025 training. Instead, the process became a nightmare of repeated miscommunications, poor workmanship, and multiple wasted visits that severely disrupted my training. First visit: I dropped off my bike for a cassette upgrade and compressionless brake housing rep...

Thank you Randy for fixing the end of trunk's wheels, also taking time to help me to select the trunk bag for my bike that's compact but handy! Well done & Keep up the awesome work too! Happy New Year Randy & everyone in the store!