Coastal Cycles

Coastal Cycles was absolutely amazing and was a highlight of my vacation. We chose Victoria as our e-bike experience and rented bike from Coastal. They did a fantastic job and went beyond normal customer service to make our ride a great experience. I even forgot my hat on a cold day and he lent me his hat off his own head so I would not have a bad day. All around it was a great experience and I am so glad I chose them. Bikes work very well and the extra advice made us come back a second day. ...

Incredible customer service and super nice staff! Hubby and I dropped off our bikes in the morning for a general tune up. We got them back the same day in ship shape, sparkling and rejuvenated. We are totally thrilled how great a job they did and how nice everyone was. Definitely going back to this place for future services. And if we ever going to buy E-Bikes? This is where we are going to go. Because we feel we can trust these people.

I’m so impressed with the Team at Coastal Cycles. They have taken wonderful care returning my Yukon 750 back to brand new status. Absolutely no sales pressure. Quite the opposite, cyclist enthusiasts who have a sales after thought. Thank you Joel, Bob and Sebastian.

Made an appointment and brought my bike down from Duncan to have it fixed. When I got there they said I couldn’t get in for two weeks. I had them look at the bike and was told I was better off scrapping it. Would have been nice if the6 kept their appointment and even nicer if they told me over the phone that they wouldn’t even look at it. Won’t be back for any reason.

This bike shop is amazing and the staff working here are very amazing people. I bought 2 volt e-bikes from them so far and I’ve never had such great customer service. Without hesitation they will help you with any issues you may have which is rare. If you wanna buy a bike from the shop and have peace of mind, this is the place to go.