Russ Hay's The Bicycle Shop

Ryan at Russ Hayes Victoria was amazing to deal with. I went in several times asking questions, looking for advice and really just wanting to make the right purchase for my needs. Ryan was patient, knowledgeable, easy to communicate with and I never once felt like he was trying to up-sell anything. I could not recommend Russ Hayes and Ryan enough. I will definitely shop there again. Thanks for everything. See you on the hill!

Staff is very knowledgeable, friendly and super helpful. Mike Korbe is a pleasure to deal with. Purchased two Specialized bikes and there was a bunch of questions from us, test rides etc. all answered and explained. Russ Hay's is all customer service.

Unparalleled customer service. Honest advice and they will always back their word! Im from the lower mainland, I save all my bike needs for when I come to the island. They really cannot be beat!

Ryan has been amazing helping our family find and set up our bikes! Great service, super friendly, knowledgeable, and very accommodating. The whole team at the shop has been great - our puppy greatly appreciated all the attention and cuddles. Highly recommend.

Been coming here since I first started getting into cycling. Wonderful service every time. Helped me get up and going with a smile, important knowledge, and a fist bump. Always enjoy stoping in when I can. A business worth supporting for sure.