Derby Bicycle Center

I was in the market for a bicycle 20 years ago when living in the Thornton area. I was fat and out of shape and decided to commute to work. I went to Derby to see if they could suit me up. I believe the owner at the time set me up and I still ride this bicycle today. The reason I am taking the time to share this is because at the time of sale I was asked if I wanted thorn proof or flat free tires/tubes and I never had a flat until now. I found that remarkable. It's been a great bike and I hop...

Took a bike here to get a minor repair, the service was quick so that was nice but the service guy was kind of rude. Probably won’t come back which is unfortunate because it’s close. The guy at the front of shop directing me where to go was nice though. Overall, fine experience and the bike is fixed but customer service needs some work

Stop the insanity of shopping every bike store in town, these are the folks with the best prices. Bill is super knowledgeable and has been selling bikes for 53 years. He answered all of my questions for a few days as I compared models and ride styles. My experience here was awesome! I give this place 10 stars.

The staff almost seem to get visibly upset with you when you don't know exactly what you are looking for like getting berated over not knowing the difference between gravel and MTB (mind you, I hadn't owned a bike in over 15 years but grew up racing BMX). I have been here 3 times over the last couple years for simple things like tire patches, and I have always been made to feel unwelcomed or like I'm committing a crime when I'm just trying to look at new bikes or figure out the next thing to ...

Brought in my old Schwinn for a tuneup. My cables were bad, brakes were squealing, the gears wouldn’t stay etc… It was a mess. They were extremely honest when I dropped off and said that the squealing might not go away because the wheels are painted. Picked up my bike this afternoon and I am soooo happy it looks beautiful and is riding beautifully. They replaced the shifter. They did a wonderful job, the brakes are no longer squealing. I can tell they are very detail oriented, they even fixed...