Cit-E Cycles Electric Bikes - Victoria

We had a great experience at Cit-E Cycles! Jamie was a knowledgeable guide in helping us find the right cargo bike for our family's needs and budget. We never felt rushed or like we had too many questions. It's been so fun to have, wish we had gotten one sooner!

After visiting a few other bike shops, we were so impressed by our experience at Cit-E Cycles. Jamie was incredibly knowledgeable and took the time to answer all our questions—he really knows his stuff! We left the store not only with the perfect e-bike for our needs, but also with a much better understanding of what makes a quality electric bike. We love that the bike we purchased is Canadian-made, and the warranty gave us even more confidence in our purchase. If you're looking for expert a...

I purchased an e-bike from Cit-E Cycles Electric Bikes right before Christmas, and I couldn’t be happier with the experience. The team was super friendly and easy to talk to. They answered all my questions, and never made me feel pressured. Even with the holiday rush, everything felt relaxed and smooth. You can tell they actually care about getting people on the right bike, not just making a sale. If you’re thinking about getting an e-bike, I’d definitely recommend stopping in and chatting wi...

We went to this store looking to buy a second e-bike for our family. Jaimie was very patient and answered in a clear way the long list of questions that we had about pros/cons of different brands and models. This helped us understand what kind of bike would fit our specific wishes. We never felt pressure to buy from him and it gave us space to calmly think about our options. We even took one bike out for a spin to get a sense of it. A week or two later, we came back to the store after doing m...

I don't have much experience with the service side of the shop, but have had a great sales experience. Jamie is very knowledgeable about his products, and super friendly. No high-pressure sales tactics, just accurate information and good advice.