Dualtron USA

Terrible scooter design flaws which cause dangerous safety issues, and if you have a problem with your $5000 scooter they send you in never ending circles telling you all the problems are "normal" and brush off all the defects/problems until your warranty expires (numerous other reviewers complained of this exact same treatment I got so this is their normal pattern, not just a 1-time mistake or lapse of judgement) then they tell you you have to buy the replacements parts since they are past t...

Cooper is a great guy that goes out of his way to help people. I didn't even buy my Dualtron from him and he has done a hell of a lot more for me than the dealership that actually sold me the scooter. He's very knowledgeable and very friendly. If you're in the market for a great electric scooter backed by excellent customer service I highly recommend that you talk to Cooper and Price over at Mini Motors USA. You won't be disappointed.

I had a really fantastic experience with the team at Mini-motors, San Rafael when I bought my Dualtron 1- This is a great Scooter , but when I saw the difference in this vs the Dualtron 3- I had to make a move -up and , again, had a fantastic experience with everyone at Mini-Motors. They are extremely helpful- they explain things slowly and carefully- and they have a great energy about them.

I stripped a crucial bolt that made servicing my Dualtron Storm impossible. Called up MiniMotors to ask them if they have any advice and a man in sales named Price (a fitting name if I say so myself), went above and beyond helping me figure out a solution that involved cutting a notch in the bolt head and using a flathead to pry it out. He had absolutely no obligation to help me with a maintenance problem on a sales call, but he graciously told me about his experience with the bolts and how t...

Great scooter, even better customer service! There was a little bit of a delay in getting my scooter shipped out (because the scooter is so popular it's hard to keep in stock, a true testament to the quality of the product), and the company immediately had someone call me and email me to let me know and make sure the delay was okay. Excellent people and an awesome scooter, I can't recommend them enough!