Electric Bike Center Walnut Creek

This is why brick and mortar shops are doomed ... Called to ask if they had a particular model in stock ... Guy (?) I spoke with could not be less welcoming... Basically asks me why I'm not just ordering on Amazon... I explained I was trying to patronize a local business... He says what's your number I'll check.... Ok... Progress... Hours go by.... I call back to "oh yeah what model were you looking for... Nope we don't have that ..." I ask what models they do have available... Like pulling t...

If your black don’t go here!!! I was their first customer and I sat outside for 3 hours and they never even touched my bike. All I needed was my brakes tightened. I watched them help at least 5 white customers with their bike even though they stated they had 5 bikes to fix from the day before. I was upset so I caught a lyft ride home which was only a 10 minute ride and not even 5 minutes in my house they call me to say my bike was done. So what took all but 15-20 minutes max they could’ve did...

I purchased an e-bike( qualisport dolphin folding bike) and Cindy was wonderful! I got to test ride it in the parking lot, she helped find a rack for it as the company was out of stock in its make, she installed it, and a new seat for me! I few days later, the bike had trouble with its gear shifting and repeatedly derailed.., I called and John said he could look at it and wouldn’t charge.. he fixed it in minutes and the e-bike is working great! Thank you Cindy and John! My friend also had g...

John was excellent very kind and chill quick service as well fixed my bike up

I’ve taken my Velotric 3 times to EBC and they’ve fixed it up quick every time. Always friendly and helpful!