Ebikes Hawaii Honolulu

We really enjoy the bikes we purchased from Ebikes Hawaii. We invested about $8k in two e-cargo bikes, and the sales experience itself was positive. A few months after purchase, we needed to ship our new bikes from Honolulu to Kona. The large batteries made shipping difficult, and I reached out to Ebikes Hawaii for guidance. Their sales manager, Dominic, mentioned that he had recently made the same trip in reverse (Kona to Honolulu) and offered to help with transport. Over the phone, he quot...

I recently visited eBikes Hawaii to purchase my very first bike! The employees at this location are absolutely amazing. Honestly some of the best customer service I’ve ever experienced, they’re all incredibly kind, knowledgeable and you can tell they all are genuinely passionate about cycling. The store also offers financing which was great, I was able to order a rack for my bike right away which I can pick up in a couple of weeks. At which time I can get my tune up. Overall a five star expe...

I’ve been looking into Ebikes for a long time now. Walking in and being able to work with Dominic was a great experience. I was able to find a lot of answers to the differences between a lot of scenarios and questions I had. Our E-bike journey has begun and will always come back to Dominic for more in the future.

I had a fantastic experience with Ebikes Hawaii. I bought a used ebike I'm using to transport my surfboard. They went out of their way to help me get the surf rack installed (required some figuring due to the shape of my bike frame) and were overall very responsive and helpful at every turn. I got good value on my bike, they made it easy for me, and were generous with their time. I highly recommend and will definitely return.

I purchased an e-bike from Dominic over the phone and he was very friendly, professional, and helpful. He answered the many questions I had and helped me get the bike delivered to a third party shipping service. I would recommend e-bikes Hawai’i to anyone looking to get an e-bike. Mahalo Dominic! -Ben