Trek Bicycle Shawnee

I recently bought a bike at Trek Shawnee after shopping around a multiple shops in the area. Their customer service by far exceeded the other shops I visited. They were very patient with me, answered all of my questions, were thorough in their explanations and followed up with me outside of my visits to the store.I also used their bike fitter and you could tell that they were committed to making sure that I was satisfied with my purchase. The store is not convenient in location for me in comp...

Chris went through recommendations for my 30+ year old Cannondale, explaining: pros/cons of replacing the chain now vs. later; options for new tires, including a follow-up phone call when the first tire choice were too wide; thorough questions about the brakes & shifting. I took advantage of their winter service special, took my bicycle in on Friday & picked it up on the following Tuesday. Anxious for another warm day in January so I can get a ride in & enjoy new tires, chain, & brakes. This ...

Everyone at Trek Shawnee is knowledgeable and great to talk with. I appreciate the small things, like reminding me about group rides and sending a text when they have service specials. If you are in the market for a Trek, don’t look anywhere else. I go out of my way to buy my bikes and get them serviced here.

Exemplary, service, fast and easy, Christian is a great mechanic, not everyone in town feels comfortable working on Campagnolo components. In addition, I love the fact that the shop does not try to sell you services that you may or may not need, as other shops in town. I would not hesitate to go back, I highly recommend Trek bicycle, Shawnee.

I was 99% sure what bike I was going to be getting for my daughter before I walked in (and it was the bike I did wind up getting) and very easily could of ordered online. But I am glad I went in. The staff is super friendly and honestly went above and beyond what you'd expect not just from a big box store but really any where nowadays. My wife picked out a bell for the bike and they went right to work installing it, then I said we planned to take off the training wheels and we'd need a kick s...