VELO Bike Ski Trail

My 2 teenage boys visited the shop today and raved about the customer service received. They are 13 years old and said they where not treated as if they were going to steal or not taken seriously because of their age. The compitition lost 2 customers today and Velo gained 2. Bravo in not putting all teenagers in the same basket and taking their purchase seriously regardless of their age!!! You now have 2 life long clients. Strongly recommend!!

Had 2 bad experiences, first time I went in I brought in my newly mailed in mountain bike. It wasn't shifting correctly, so googled it to find out the derailleur hanger was bent. I made sure to advise the mechanic of what I thought the issue was before he started working on the bike. Since it wasn't busy I could watch him work, he adjusted the stopper screws which did not need tuning, then called it fixed. Clearly wasn't fixed push him to get the derailleur hanger tool out, finally did and r...

Incredible experience choosing and buying my e-bike! Sales associate, Steven, was knowledgeable, patient and helped me find the best bike for my needs! Highly recommend! It passed the test with flying colors on Veloroute acadian peninsula 🥰

My wife and I decided to drop in to Velo Moncton to discuss e bikes . We were treated extremely well and all our novice questions were answered and explained . It was the best purchases we’ve made in many years . It got us off the couch and onto the trails and we’ve never looked back . Fantastic staff , solid advice and top notch support . Couldn’t possibly ask for more . As a result , more bike purchases were made . 5 stars ++ all day every day . Rob and Darlene .

Velo is the best bike shop in town! Friendly and honest staff that takes the time to help you find the bike for your needs. Both Moncton and Dieppe locations have the same vibe : welcoming and friendly environment. Their team’s dedication to understanding your needs ensures you walk away with a bike that’s tailor-made for you. I have bought a mountain, fat and gravel bike from them in the past 6 months and I couldn’t be happier!