Bicycle Chain - Cary/Apex

Awesome experience! They have quality industry-leading bikes and the staff are super approachable and knowledgeable. They didn't just "sell me a bike" they took time to ask what we're trying to do and pick a bike that best suits those needs. My son and I recently bought two bikes and are super excited for the folks at The Bicycle Chain to be a part of our journey.

Great experience all around with super helpful advice from experienced and knowledgeable sales staff who know bikes and also ride them a lot! Very happy with my new ride! Thank you!

After several visits, I’m happy to give a five-star review for The Bicycle Chain in Apex. I recently used their service center for a SRAM warranty on an AXS pod shifter, and they handled everything smoothly with excellent communication and quick turnaround. There was no hassle at all with the warranty process. Jacob in the service department also went above and beyond—he took the time to look over the phone for a specific Hayes olive and barb, and luckily they had exactly what I needed to ge...

I am new to Apex and look forward to meeting other bike riders. Today I needed assistance with the bike rack on the trunk of my car. I would like to recognize Jordan for being so kind, professional and helpful. After he carefully secured my bike rack on my car, he shared his knowledge of bikes and gave some great recommendations. I plan to purchase a new helmet from here and may even upgrade to a new bike! I highly recommend Bicycle Chain in Apex. Thanks Jordan! Five Stars!!

Thank you all so much for the work completed on my MB Schwinn. I had the first ride yesterday. I was beyond well pleased by your service and enjoyed my exercise and bike amazingly. Wonderful job, can't wait to get out again!