Trek Bicycle Cary

I will start with this, “I very rarely say this but I highly recommend Trek Cary please give them a chance” I bought my first Trek Fuel Ex 5 from them. It’s my first higher end purchase and don’t have a regret, Lea was amazing she made sure I was taken care of from the time I walked in the door, to when I came back the next day. I had a couple or normal issues arise, although Trek has a 30 free adjustment window where you could get it addressed. Even during this visit, everyone was amazing an...

“Best birthday ever”! Our son was so excited to get his first Trek! This was our family’s third Trek. The staff were extremely helpful and knowledgeable. They were able to get my son the bike of his dreams when we thought it was impossible. They have customers for life with us!

I went to the Trek bike store on Wednesday evening 10/22/25 to figure out which size mountain bike would work best for my 11 yr. old son. Courtney assisted us and spoke directly to my son throughout our visit. She let my son test ride the bike and explained everything thoroughly as he has only had a BMX style in the past and was stepping up to a considerably larger bike. He was very excited and Courtney was confident that the size she tried him out on was the correct size, I was relieved that...

Courtney was amazing and provided exceptional customer service! We didn't have to stand around waiting, she answered all questions, and provided great information on Trek bikes and accessories. She was the difference between making the sale and me moving on to a different store.

The Trek Cary team provided exception service helping me find the right bicycle. I did a lot of test rides, had lots of questions and visits to the store. I am extremely pleased with my most recent Trek bicycle purchase, a Checkpoint SL6, in addition to the previous Trek bicycle purchase I made at the Trek Cary store within the past year. Which was a Domane AL4.