Colonial Bicycle Company - Portsmouth

I’ve been to a lot of shops and bought a lot of bikes over the years, but I have to say — the customer service at Colonial is second to none. Even though I came in knowing exactly what I wanted, the staff were incredibly attentive and made sure everything went smoothly from start to finish. What really sets them apart is their level of service after the sale — they’re just as helpful and responsive once you’ve walked out the door. You can tell they genuinely care about their customers and sta...

I got a great deal on my new Trek Farley 9.6. This is an amazing bike store with fantastic customer service and a nice inventory of bikes and accessories!!!!! Thank you very much for the great service!

I will say that I went in mid January looking for a specific bike trainer in the brand that they carry. And they did not have that in stock nor were they planning on ordering the one that I was looking for. But the salesman helped me locate the trainer rather than trying to sell me on one they had. In the spring we will be bike shopping for my wife and I will definitely purchase a bike from Colonial.

I love my new trek bike! Colin was fantastic! He listened to my needs and steered me in the right direction. With all the information he provided I was easily able to make a decision on the best fit for me. He educated me on the differences between models and tiers… 10/10 I would recommend this shop to everyone!

The team at Colonial came highly recommended and I can see why! They listened carefully, asked questions and got me onto the bike that I wanted. Then they got it quickly from the warehouse, had it in the shop and built and got me fitted and riding all in less than a week. I can’t imagine going anywhere else now!