The Urban Cyclery Shop

I brought my scooter in for brake repairs (Ticket #4635). Just over one month after the service, the brakes completely failed. This is not normal wear and tear—especially considering the scooter is now in worse condition than before the repair. I contacted the shop expecting them to honor their own policy of standing behind the quality of their work. Instead, they refused to make any additional repairs or correct the issue without charging again, despite the failure occurring shortly after s...

Quick turnaround time for repair of my e-bike. While I was in the store, I asked questions about different models and they were honest and steered me in the right direction. Appreciate the team at Urban Cyclery and would stop by again for any repairs or upgrades.

Terrible experience....paid to have brand new bmx bike put 2gether handlebars and brakes.. everything else was already assembled...upon picking it up. Notice the brakes were very loose. Barely able to stop the bike..right there I knew I would have to bring back to get tightened. I should hav known from that but I'm like il jus let my 6yr old learn for a day an il bring it back soon as I get a chance. He and his mom take it out to learn and the handlebar neck comes completely out of the ho...

Excellent service. They repaired multiple issues with my e-bike. Quick turnaround and prices are very fair. I highly recommend for any e-bike service needs. A+++

Avoid this place, head up to Maplewood Bike Shed instead. These guys know bikes!! 1673 Springfield Ave They also treat you with respect.