Bicycles Of Tulsa

We had a great time at Bicycles of Tulsa on Saturday. Great customer service, great selection of bikes. Employee named Alex was very helpful and knew a lot about what we needed. We will definitely be back.

They do have a pretty good selection of bikes and products but the customer service was absolutely terrible. I came face to face with 4 different employees and not one spoke to me or asked if I needed any help and I did. Will not return.

Customer service is not great. I took a bike I’m giving away to someone and it has a bent wheel. I asked them to repair or replace, they told me they would get it repaired and do a “tune up” which I didnt want but it’s still bent. The guy gave me attitude when I asked nicely why it’s still bent and they said they got it as close as they could get it to “true”. If you couldn’t get it straight then why not just sell me another wheel. Don’t be rude to me because I’m asking you for a solution to ...

Todd went above and beyond to figure out a growling noise. They always have a good selection of gear and bikes.

Called to setup an appt for a bike fit for a road bike I bought used (first bike). They set me up on a trainer, made adjustments and explained a ton of different things to me. After all that, they wouldn’t charge me because they “barely made any adjustments” even though it felt like a brand new bike to me. 10/10 experience. Incredible customer service, super nice group of people. They truly love the sport and are just looking to help out, can’t wait to go back!