Trek Bicycle Research

As a beginner, I’m glad I met Tristan during my first visit to the store. He went above & beyond in helping me pick a bike, test it & gave me useful tips for loading the new bike in the car. Tristan also helped me install a child safety front seat! Highly recommend this store.

Love this shop! All the guys on staff were super fun and helpful. They’re all really personable which made the experience even better. Dino got my wife into a new Domane SL5 and she loves it! Definitely head here for your bicycle needs 🤘

Great experience here over the holidays! They were absolutely swamped with bikes to assemble and tune, but still managed to squeeze in my son’s bike for a tune-up. When I came to pick it up, they even gave me a better rate because it turned out the bike didn’t need the full service. Truly trustworthy, reliable, efficient, and super nice on top of it all. I’ll definitely be coming back, and I won’t be attempting to assemble a bike myself again… I’ll be leaving it to these guys!

Over the past four months, I’ve been a regular customer at this store. During this time, I’ve purchased two bikes, several accessories, clothing, and even brought my best friend, who also ended up buying a bike. Unfortunately, both he and I have had consistently bad experiences with the staff. Most of the employees simply don’t help. It feels like they don’t want to work. When I bought my second bike, I also ordered an aero bar, and I was told that as soon as it arrived, they would install i...

I like Trek Bicycles. I am moving over to the location on Research, but I will always treasure the good services and experience from my original location and my friends at the Parmer Lane location! Thanks! Great job, guys!