Go X

Scooter motor was dead (not battery) was able to go one block forcing me to abandon and get separated from my party. Now the company is threading me against legal action via text message because I did not return the scooter (I rented off the street) to the approved return area. THE MOTOR WAS DEAD!! So it’s my responsibility to DRAG it there?? Additionally, where I “found” the scooter was in an area with about 8 to choose from. The one I rented was the only one that would unlock, or the screen...

My daughter and I had a blast today riding around Waikīkī and Honolulu and it was her first time riding anything like that especially since she was not interested in riding a Go X scooter plus I said that she wasn’t allowed to ride on the side walk but almost immediately after she road around a parking garage for a few minutes she said that she was comfortable with it and then we zipped out of the parking garage right in traffic and she fallowed behind me and we drove from near the zoo and al...

We visited in September. There was a mishap with the scooter, (long story) I have been going back and forth since September, with them promising a refund, we are about to be in January, and nothing. I am extremely frustrated, HORRIBLE HORRIBLE customer service. They say things they think are going to make it okay for the moment, but don’t follow through. After reading the reviews, it’s their normal, super unfortunate. Business scam!

All the scooters I found had nearly dead batteries. Finally found a stand with green batters but the scooter wouldn't start or go. Finally it would go but they're uncomfortable to stand on, beat to hell, and expensive. Paid $9 to go a few blocks and returned it as it was garbage. Not like Lime scooters at all which are awesome. I won't be renting a Go X scooter again.

🚨 DO NOT USE THIS APP – TOTAL SCAM! 🚨 We loaded $30 of credit into this useless app and can’t even use it. Every time we try to hire a scooter it just says “Unable to Start”. We are in Waikiki, Hawaii, and while it worked for the first two days when we arrived, it hasn’t worked once in the last two weeks. This is absolutely unacceptable. We’ve paid money for a service that DOES NOT WORK. There’s no clear support, no fix, and no way to get our money back. How can a company operate like this,...