Priority Bicycles

I just purchased a Priority current plus e bike with the Violo hub. Let me tell you the service these folks provide is excellent, their just a text or phone call away, I prefer texts because they send links to helpful videos. I will be 70 years old in December. I wasn't sure how this would work out as I had not ridden a bike in many years. It worked out great. Assembly of the bike was a breeze. I hopped on this morning and rode a few miles there really was no learning curve riding is very int...

I recently bought a Priority Coast for riding around in Breezy Point. First let me tell you this bike is beautiful, matte indigo and brown, really nice colors. Love that it’s has a rubber belt and I don’t have to worry about a rusty chain or constant maintenance. Their customer service is by far one of if not the best I’ve dealt with. The front fender came slightly dented, I emailed them, had a new fender within 24 hours. Awesome bike awesome people. If you’re looking for a high quality bike,...

Purchased a Continuum Onyx about 2 years ago and it has been a really great bike. As others have mentioned, their customer service has been truly amazing. I had some issues with replacing a cable and took it to my local bike shop, but they messed up my shifter cable. This bike is fitted with an enviolo shifter; my guess is they never worked with it and gave it a try but it didn't work out too well for me. I contacted Priority and I was able to setup an appointment with them at their Hudso...

Last week, I ordered two Priority Currents—one for my wife and one for myself. The deal on last year's model was too good to pass up, so we went for it. From the moment I placed the order, the communication and shipping were outstanding. The bikes arrived incredibly fast, and I was impressed by how smoothly everything went. I had read online that Priority offers great support, and they absolutely exceeded my expectations. One of the bikes arrived with a cracked screen, likely due to shippin...

Ordered the ebike Current. The value is amazing and quality components...with a slight hiccup with the motor. Good motor but did run into an issue 2 years later. Customer service was amazing and ended up completely resolving the issue. They will stand behind their products and will support customers when other wholesalers will not respond. Priority ALAWAYS responded to my feedback and my motor concerns promptly. Great value bike and the fact that there is support you can rely on makes t...