Trek Bicycle Upper East Side

I had a physical therapy appointment right before I got there so the mechanic was just getting to leave and they were super friendly and accommodating and make sure that my cleats were ready for class because I’m brand new at indoor cycling. I highly recommend this place. First class with my new indoor cycling shoes went great!

I have dealt with the guys and gal in this store for the past two years. They have been topnotch and stellar in every way. They resolved all my warranty issues, got me the parts I needed for my three trek bikes, and gave me some really good deals on new bikes that we bought. More importantly, they treat me like a friend and not just a customer, emailing and calling me with updates on various matters concerning my orders on parts and bikes. I would highly recommend the store to anyone interes...

The best experience in a bike shop by far in NYC. Two weeks ago I went to over 15 bikes shop to check out merchandise and try and secure my first road. Not only were other shops out of stock but they were typically pretentious and rude about it. Trek was down to earth and offered exceptional service. After two hours of talking and test riding the bike. I got it. Trek is a wonderful brand of top line bikes but the service was explanatory.

Super helpful and patient staff. My 3 year old is so excited about his first bike! We have bought multiple bikes for my older kids there too, and really appreciate the trade-in credit.

Trek bicycle on the upper east side was an absolutely fantastic experience. Matthew, in particular was very helpful, friendly, and gave great advice. The subsequent work that I had done on my new bicycle was done to perfection. Thank you for a great experience.