Trek Bicycle Store London

The staff member that I dealt with came right to ask if he could help. He showed me the clothing that was available and advised more would be coming in near the end of March. He made the change room available and answered all my question. Knowledgeable, very helpful and as always the staff are great to deal with!!!!

⭐️⭐️⭐️⭐️⭐️ Every time I visit this bike shop, the service is amazing! The staff are always friendly, professional, and truly go above and beyond to help. They even assisted me with a warranty issue on my bike — the whole process was super smooth and completely stress-free. It’s exactly the kind of support you’d expect from such a world-renowned brand like Trek. I always feel welcomed and well taken care of — highly recommend this place to anyone who loves bikes! 🚴‍♂️

I had a great experience at Trek Bicycle Store London. It’s been almost 20 years since I’ve owned a bike so I ordered a Marlin 5 as a baseline to get back into it. Fantastic customer service. I had the pleasure of dealing with Omar who didn’t hesitate to help me quickly install the car rack I bought as well which was extremely helpful as I had my 1 yr old boy with me. I look forward to bringing it back in for a tune up!

These guys know bicycles. They are enthusiastic and carry tremendous credibility. We bought 4 bikes after they helped us to clearly understand what bicycles met my family’s needs. Thank you

I asked for a full service. Paid 148 ish dollars for this. Didnt rush them either. Said that I wouldn't be able to pick it up the bike until the following weekend. They put a deep scuff in my paint as seen on the picture. Which I'm like ok, it's a mountain bike it's not going to stay pretty forever. Not ideal, but I can live with that. However, they cleaned my rims. Just the rims. Didn't touch my chain though. Didn't clean it one bit. I understand I can do this on my own, but what did I pay $...