Giant Montréal

Just bought a gravel bike from Giant Montreal. A+ service the whole way. I had done my research before so knew what I was looking for, but Olivier spent time with me to answer all my (many!) questions and made me confident I was picking the right bike for me. A few days later when I picked up my bike, François was fantastic - did a basic fit assessment, showed me how to remove my front wheel for transport in my car, and gave me some tips since I’m a newbie in the gravel world.

Wanted to buy a new bike, I tried to visited this Giant store. From the beginning, the sales person is really good and helpful, eventhough I was still looking for a bike that suits me. The person helps me in everything, starting from the seat adjust, my legs when pedals, ect. He’s also like to laugh and so friendly and patience. The mechanic is also friendly, helpful and patience in assisting me. In the end, It made my bike purchase go smooth and comfortable. They also have 3 dogs and if you’...

Such amazing service, I ran in last minute for a new tyre and went outside to install it. Oswaldo (sorry if spelling is wrong) saw me fumbling around and took pity and sprang into action to help me. Bringing out a pump, instantly diagnosing that the inner tube was also toast, then got a new tube and also a tool to reseat the fender for the different size tyre. The speed at which he worked defied logic, maybe 1 minute to do all of that and have it ready to go. Crazy crazy helpful, can’t recomm...

I was on the market for a new / first road bike, and I didn't have to look for too long, I found giant monteal's website found the model I liked / fitted my budget. I went to the store in person. The staff is amazingly nice, friendly and welcoming, all of them know what they are talking about and give very good advices in terms of performance and esthetics. The owner who spent almost 1hour perfecting my fitting made sure I don't leave until everything is set up and fitted like a professional ...

Great purchase experience. We are novice cyclists looking to step into the sport. The whole staff made our shopping less intimidating. Olivier and Francois were really good with helping us pick out the best bikes for our needs and help custom fit the bikes. The bike mechanic was really friendly. We will definitely be back again and really recommend purchasing from them.