Hilltop Bicycles New York City - Williamsburg

I have been to this bike shop/store several times before but I am FINALLY writing my review. I love where this shop is located; right off of a high traffic bike path in the beautiful area of Williamsburg, Brooklyn. The store is extremely clean and organized. The staff are all completely friendly, knowledgeable and ready to help out. On this day particularly, I was looking for lubrication for my chain, so I called in. I was greeted and given an ample amount of information. When I rode in, I ...

Very amazed. Drop off both my boys bike to get repaired. Was done in a timely manner. Some parts was even upgraded. Fantastic customer service. High quality work. They also did a safety check to make sure all old parts and new parts are compatible and in working order. Customer service is outstanding. 5⭐️’s is an understatement. They deserve 10. I will buy my new bike from them next time. Both my boys 11 and 9 was so excited they almost past out when they saw their bikes looked amazing.

Excellent shop. Good location, Great products, EXCELLENT PEOPLE. Highly recommend!!! Sebastian is AMAZING. The atmosphere is welcoming, the team is super informative and kind. I would not hesitate to recommend this shop to ANYONE whether you need a speciality part for a $15,000 bike, or if your beat up commuter bike needs a tune up, these guys treat EVERYONE well.

I highly recommend this place to get your bike serviced. They are super friendly, helpful and great at explaining what needs to be done and how to get it done. They also helped me submit a warranty claim for my bike. Amazing service!

Very knowledgeable and friendly staff that fully understood all of my requests and maintained great communication throughout the process from picking a frame to sourcing group set and other accessories for my custom bike build. Great shop and will be back for future services