Airpark Bike Co

I had a great experience with my online purchase of my Orbea Rise LT. I wanted a full power "light" emtb and this fit the bill. 160/150mm travel, 640wh with 85nm of torque. Bike came in a large box and well packed and shipped within a week. They set up tubeless free of charge and no taxes for TX sale. Can't beat that. Easy set up installing the front wheel, bars and Shimano computer. Jared and his team took great care of me and had the best price I could find online. Can't wait to shred th...

Everything went great. Very satisfied with my experience. Bike was packed very well. They even texted me to setup the bike for my weight and let me know it would be shipping. Only took about 20min to unpack and setup. Thank You!

I recently ordered a Garmin 850 from Airpark Bike Co. and had an awesome experience. Initially, there was a small issue with the order not self-fulfilling, so I called the Scottsdale location. The team there immediately looked into it and called me back shortly after to explain what happened. They were clear, professional, and transparent the entire time and they went above and beyond to make it right. My item was shipped out quickly and arrived in just about two days. What could’ve been a he...

UPDATE: I spoke with the GM, Edi, regarding my issues mentioned below and appreciated having the opportunity to discuss these matters. As it turns out the majority of the issues were related to the manufacturer rather than the shop itself. Regardless, Edi took care of my complaints and made sure everything was righted. He was super pleasant to talk to and genuinely cared about my experience. Thank you for your help, Edi! This is a trustworthy shop. Overall, I am so happy with the purchase of ...

Just wanted to give a big shout-out to the crew at Airpark! I came in to buy a bike and ended up having one of the best customer service experiences I’ve had anywhere. Everyone was super helpful, honest, and clearly passionate about what they do. They took the time to ask me questions about what riding I do, where and skill level to better determine the best bike. Would 100% recommend them!!!