Specialized Chicago - Lincoln Park

I had a very complex problem with a front derailleur cable broken inside the frame with a Specialized Transition Tri Bike. It was so complicated I called Specialized Corporate in Salt Lake City about the situation. I thought it may be un-fixable. As I live in Northern IL suburbs, they directed me to Specialized Lincoln-Park. I spoke with and met both Max and Eli (the Mechanic). Both were very pleasant to talk to and understanding of the situation. I took the Bike down there for Eli to e...

I’m newer to cycling and was ready to buy my first serious bike after testing the waters over the last year. I ended up doing a custom build with the help of a friend and several people at this shop. Rai was particularly helpful in fitting and spotting issues with my feet I’d never even noticed. He even drove to the Fulton Market store last minute to get adapters for my shoes so that I could ride the bike in store to make sure everything was set before taking it home. They gave me updates alo...

Ray at Specialized was absolutely amazing. He helped me find and get properly fitted for my very first bike, and I couldn’t be more excited about this purchase. He took the time to educate me throughout the entire process, answered all my questions, and made sure I felt confident and comfortable every step of the way. I’m incredibly thankful for his patience, knowledge, and genuine care. If you’re new to biking or looking for a great experience, I highly recommend working with Ray!

Had an emergency and the mechanics helped me pumped my tires back. Such wonderful people!!

I had the best experience at specialized Lincoln park. Their team went above and beyond. I had an issue with one of the screws being stripped in my bike and the mechanics team fixed it free of charge. My bike fitting was informative and quick. Rai Is extremely knowledgeable, friendly, and welcoming. I’m a very beginner cyclist and this was a great experience! Would highly recommend