Trek Bicycle Pittsburgh Shadyside

We had such a great experience with the Trek team. We bought a new bike for our 4 year old (his big brother got a Trek bike over a year ago) who was very excited for his first big kid bike. The employee we worked with was knowledgable and kind, helping us pick just the right bike. We were told it would need to be built, and that training wheels would need to be ordered, and that they'd call us when it was ready. A week later, it turns out that there was a mistake with the order--honest error,...

They offer superb service and quality products. The staff are professional and really passionate about bicycles. They don't just sell. They will converse and be with their customers to know what they really need. I have noticed too a good teamwork in the workplace. Lastly, I really love how they would immediately responded to a concern of mine. Thank you to you guys! This is highly recommended!

It's nice to be treated nice. I went into the shop for a couple of frame mounting screws to finish up a home bike project. A small no profit transaction for the shop, but I was still treated pleasantly.

Service I needed was friendly, done promptly, performed well and inexpensive. Rear derailleur could not be adjusted because of bent hanger or derailleur, tech got it fixed a short time later the same afternoon I brought it in without needing any new parts for just the ~$24 price of an adjustment. Completely satisfied.

Need a killer team who you can count on? This store is where it’s at. The team at Trek Pittsburgh (especially Dan and Dio) have been incredibly kind and helpful getting me into cycling and ready for a full Ironman. Not only do they have profound expertise, but they can explain nuance in ways that are easy to understand. I don’t fear mishaps during the longest of rides because I feel so thoroughly prepared by these lads. I could not recommend them more! From them, I received: - Trek Domane SL...