Trek Bicycle Alamo Heights

This is were service, knowledge and plain overachieving come together. My experience started with Tim on the phone, answering my questions and giving me a strategy for my bike rebuild. I arrived and met Tim who helped me assess the bike and answered a flurry of questions about his floor inventory. The back mechanic, Klause came out and performed a full written evaluation and we both agreed the project was not feasible...NO SALES, JUST HONESTY. All in all both guys spent thier time helping me ...

Can’t thank Mario and Tim enough for the great service and repair of my Trek bike I received at your store this past week. My bike is riding great and those new shoes Tim, will be ordered. The whole team is extremely friendly and fast. Not as fast as a Jimmy Johns sandwich maker but fast enough. Thanks again Dan F Aka Danielito Lorenzo

I was in San Antonio for a weekend event and brought my bike. Long story short, I flatted and forgot my tire repair bag. I went to the Trek in Alamo Heights and asked if i could buy a tube and fix the flat there in the store. Efram, the mechanic on duty did one better than let me borrow tire levers. He fixed my flat and had me on my way is less than 10 min. What a great experience! Thank you for making my day!

I was greeted and helped immediately! They're service was very fast and informative. The staff helped me with every question I had being new to the bicycle clubs! Thanks for helping me out and teaching me some bicycle tire basics. This is going to be a good go to bike repair store I keep at the top of my list.

Staff was great! Special shout out to Efren. We drove 4 hours to buy a bike and he went above and beyond to make our time there exceptional. Would definitely recommend!!