REI Bike Shop

Very helpful staff! They carry variety of options for all sports. -REI has parking in their building. Park on lower level, it is less crowded -I needed a mattress and they had at least 20 options to try out. I looked like a fool pulling them out but it was just what I needed to find the perfect one. -portable bike trainer - they helped me find the one I wanted in storage. -ski helmet - they helped narrow down the options based on my skill level, preference and price goal -hiking shoes - they ...

Poor selection of actual products you might need to keep your bike running. The whole industry is focused on just selling new products and supporting the latest craze not providing quality service or parts anymore :( I did actually receive slightly less of a condescending tone from the mechanics this time but the mechanic gave me spoke nipples that were too thin and didn’t really look at the size I brought in for comparison. Good thing I checked so I didn’t build a wheel that was weak and dan...

This is a retail bike shop only. It’s great if you want to spend your dividend on a low to mid-range bike, but if you’d then like to ride it and service it yourself, look elsewhere.

I've had decent experience a few times in the past but with the last visit, I lost all trust in them due to safety issues. After they worked on my bike, I had a very loose front axle, messed up derailleur and the rear tire setup in reverse. I took my bike in for derailleur adjustment and tubeless setup for both wheels. After I got my bike back I immediately heard a lot of noise from the chain and the front wheel - both of which weren't there before. While trying to fix the derailleur myself, ...

Do not come for bike repairs. very long queue and the person at the desk are extremely slow. Always have 30-50 minutes of waiting time. Also, they almost force you to take membership.